Managing your health online

eConsult is a way to contact your GP practice online. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. You can use eConsult to ask for advice from one of our doctors, for self-help information or if you have an administrative request. Click on the image opposite - you will receive a response before the end of the next working day or sooner.

econsult

Using your NHS account or SystmOnline

There are other tasks you can do online, like:

  • order repeat prescriptions
  • view your test results
  • see parts of your health record
  • check or cancel appointments
  • see your vaccination record

For these, you can use your NHS account or SystmOnline. You can access them using their websites or apps.

Setting up an NHS account/NHS App

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up SystmOnline

To set up SystmOnline for the first time:

  • visit the surgery with some proof of your identity including a photo ID 
  • we will give you a username and password
  • go to SystmOnline or use the app to register

Accessing someone else’s information (Proxy access)

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us, forms are available from reception.